Privacy Policy for TAXIGK

Privacy Policy for TAXIGK

At TAXIGK, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, website, and mobile application. By using TAXIGK, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information

When you book a ride or use any of our services, we may collect the following personal information:

• Name
• Contact Information: Phone number, email address
• Payment Information: Credit/debit card details, UPI, or other payment methods
• Location Data: Real-time GPS location during ride bookings
• Booking History: Records of past rides, including pickup and drop-off locations

b) Non-Personal Information

We also collect non-personal information related to how users interact with our website and app:

• Browser type and version
• Device information
• IP address
• Usage data, such as pages viewed and time spent on the site or app

2. How We Use Your Information

We use your personal and non-personal information to:

• Process Bookings: To confirm and manage your taxi bookings, including notifications and status updates.
• Payment Processing: To facilitate secure online payments.
• Improve Our Services: Analyze user behavior to enhance the experience, efficiency, and performance of our services.
• Customer Support: Assist with inquiries, complaints, and technical issues.
• Promotions and Offers: Send special promotions, discounts, and offers (with your consent).
• Safety and Security: Monitor and ensure the safety of our passengers and drivers, and prevent fraudulent or illegal activities.

3. Sharing Your Information

TAXIGK does not sell, rent, or share your personal information with third parties, except in the following cases:

• With Service Providers: We may share your information with trusted partners who provide services on our behalf, such as payment processors, customer support, or SMS notification services.
• Legal Compliance: We may disclose your information to authorities if required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Encryption of sensitive data such as payment information.
• Regular software updates and security audits to ensure the safety of our systems.
• Restricted access to personal data by employees and contractors based on a need-to-know basis.

5. Cookies

Our website uses cookies to enhance user experience and track user behavior. Cookies are small files stored on your device that help us provide better services. You can disable cookies through your browser settings, but this may limit certain functionalities on our website.

6. Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Update or correct any inaccurate information.
• Delete Your Data: Request the deletion of your personal data, subject to certain legal requirements.
• Withdraw Consent: Opt-out of marketing communications at any time by contacting our customer support or unsubscribing from emails.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and you will be notified via email or app notification if significant updates are made.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: privacy@taxigk.com
Phone: +91-8121725725
Address: TAXIGK, [HYDERABAD], India